Designing a User and Usage Database to Promote, Market, and Demonstrate the Value of Selected Statewide Databases:
The Florida Electronic Library as an Example

McClure, C.R., Mandel, L.H., & Weissenberger, L.K.
9th Northumbria International Conference on Performance Measurement in Libraries and Information Services
University of York, August 22-26, 2011
Presentation Slides


Broadband & Libraries: Measuring Levels of Broadband Access and Perceptions of Broadband Impact and Value
McClure, C.R., Saunders, J.D., & Mandel, L.H.
9th Northumbria International Conference on Performance Measurement in Libraries and Information Services
University of York, August 22-26, 2011
Presentation Slides